Support
Dawnmind: Daily Brain Puzzles
Need a hand? Email riverlake.raptors@gmail.com. We usually reply within two business days. Please include your device model and iOS version. You never need to send personal or account details, since Dawnmind has no accounts.
Frequently asked questions
- When do new puzzles arrive?
- Every day at 00:00 UTC, at the same moment for everyone worldwide. The Home screen shows a countdown.
- How do streaks work?
- Solve at least one daily puzzle on its own day to keep your streak going. Puzzles played from the archive don't count toward streaks.
- Is there always exactly one solution?
- Yes. Every puzzle is checked by a solver before it reaches you. If you believe you've found a second solution, please email us the puzzle number and mode.
- I bought Dawnmind Pro. How do I get it on a new device?
- Sign in with the same Apple ID, open the app's Settings or the Pro screen and tap Restore Purchases.
- Can hint packs be restored?
- Hint packs are consumable, so the App Store doesn't restore them. Your hint balance is stored on your device and is lost if you delete the app.
- A purchase says "pending".
- That usually means Ask to Buy is waiting for approval. The item unlocks automatically once it's approved.
- How do I get a refund?
- Refunds are handled by Apple. Go to reportaproblem.apple.com.
- The daily reminder doesn't appear.
- Check that notifications are allowed for Dawnmind in Settings → Notifications → Dawnmind, then set the time again in the app's Settings.
- Does Dawnmind work offline?
- Completely. Only purchases need an internet connection.
- Will my progress move to a new phone?
- Progress lives on your device and moves with an iCloud/device backup or Quick Start transfer. Dawnmind has no cloud account.
- What data does Dawnmind collect?
- None. See the Privacy Policy.